Supernova gift card
The best gifts are in Supernova shopping centers!
Super personalized gift
Supernova gift cards are special for one more thing - each can be personalized. This is a great gift if you want to further surprise your loved ones.
In just a few clicks, upload the desired photo and make your gift even more personal. Personalizing a gift card will cost you only HRK 30, and a smile on faces is priceless.
Buy a personalized e-card today in just a few clicks on our webshop.
The best choice for gifts
Whether it's a festive anniversary, a birthday party, a birthday gift, a prom, a graduation party, a holiday gift, a business gift, or some other important occasion, you won't go wrong with the gift card.
By giving a Supernova gift card, you can give a gift that lasts as long as 12 months, which is also a period during which you can do your shopping. A gift card is a great choice for last-minute decisions as well, and it will please those who are most demanding.
Gift Cards are available for replenishment in the amount of HRK 100 to 5,000 and can be used in all Supernova Croatia shopping centres.
Make your purchase of a Supernova Gift Card online by clicking here.
GENERAL TERMS AND CONDITIONS OF THE BUSINESS OPERATION WITH THE SUPERNOVA GIFT CARD
General Terms and Conditions
The General Terms and Conditions of the business operation with the Supernova Gift Card (hereinafter referred to as “The General Terms and Conditions”) present the legal basis for the operation with the Supernova Gift Card. The General Terms and Conditions shall be binding on both the issuer and the holder of the Supernova Gift Card. By purchasing or using the Gift Card, the holder of the Supernova Gift Card shall know and respect the applicable General Terms and Conditions.
Issuance, Purchase and Use of the Gift Card
The issuer of the Supernova Gift Card (hereinafter referred to as “Gift Card”) is the company m2 Centermanagement d.o.o., Jurčkova cesta 223, Ljubljana, for Slovenia and m2 Centermanagement d.o.o. Avenija Većeslava Holjevca 62, HR 10010 Zagreb for Croatia (hereinafter referred to as “Issuer”).
The Gift Card is available in two currencies, KUNA (HRK) and EURO (€), whereas the Gift Cards issued in Kuna HRK can only be used in participating Croatian (HR) Supernova Centers (hereinafter referred to as “HRK-Gift Card”) and the Gift Cards Issued in € can only be used in participating Slovenian (SI) Supernova Centers (hereinafter referred to as “€-Gift Card”).
The Gift Card is a card with a certain balance holding a bar code used for paying goods and services in accordance with the General Terms and Conditions. There is a unique identification number for every card.
The Gift Card can be purchased offline or online.
You can purchase the Gift Card offline during opening hours on the respective selling points (Info-Pult or Gift Card Kiosk):
HR: Supernova Garden Mall, Buzin, Karlovac, Zadar, Varaždin, Koprivnica, Colosseum and Centar Cvjetni.
*Purchese of the Supernova Gift Card at center Cvjetni is currently unavailable and will be again possible from 1 NOV 2021.
SI: Supernova Ljubljana Rudnik, Nova Gorica
Please note that access may differ from the opening hours of the respective shopping centres.
However, you can purchase the Gift Card also online via the webshop, reachable under: supernova-kartica.hr or supernova-kartica.si; they are also rachable via the homepages: www.supernova.hr or www.supernova.si/si/ (hereinafter referred to as “Websites”)
The Gift Card can be used in all participating shopping centers (In Croatia (HR): Supernova Slavonski Brod, Zagreb-Buzin, Sisak-West, Varazdin, Karlovac, Zadar, Sibenik, Garden Mall, Koprivnica, Sisak East, Colosseum, Požega and Centar Cvjetni; In Slovenia (SI): Supernova Ljubljana Rudnik and Nova Gorica), namely in all establishments/Shops with an installed system for redeeming the Supernova Gift Cards within the respective Center. However, exemptions shall apply to establishments that do not have such a system installed; these are listed on the Supernova websites.
The Gift Card shall be used in accordance with its purpose. The Gift Card is available in several different printed thematic motives.
The minimum amount of loading a Gift Card shall be:
in Kunas (HRK):
HRK 100,00 (in words: hundred Kunas), the maximum amount of loading the credit balance on the Gift Card shall be HRK 5.000,00 (in words: five-thousand Kunas). The amounts of loading the Gift Card shall be rounded up to HRK 100 (in words: hundred Kunas).
in Euros (€):
€ 10 (in words: ten Euros), the maximum amount of loading the credit balance on the Gift Card shall be € 200 (in words: two-hundred Euros). The amounts of loading the Gift Card shall be rounded up to € 10 (in words: ten Euros).
Exceptions to the amounts of loading can be granted by the Issuer. The Gift Card shall be loaded with a credit balance upon purchase at one selling point (See article 4) or upon purchase via the webshop. The Gift Card can be used until it is empty (balance gets down to HRK/€ 0 (in words: zero Kunas/Euros)) within its validity period. The Gift Card cannot be reloaded. The credit balance loaded on the Gift Card does not bear interest. The holder can check the balance on the Gift Card and the date of validity at the Selling points, via the webshop and at a purchase performed at the establishments/Shops with an installed Gift Card System.
Validity, Use and Termination of the Right to Use the Gift Card
Validity of the HRK-Gift Card:
HRK-Gift Cards shall be valid for a period of 1 (one) year from the date of the Gift Card loading. Following the day of expiration of validity, any credit balance on the Gift Card shall no longer be available and shall expire; consequently, the Gift Card Holder shall no longer be entitled to it. The Purchaser or the Holder of the Gift Card respectively shall keep records of the Gift Card's expiration, since it shall not receive any prior notice of the Gift Card's expiration. No complaints are possible after the Gift Card's expiration.
Validity of the €-Gift Card:
Euro-Gift Cards shall be valid for a period of 4 (two) year from the date of the Gift Card loading, however Euro-Gift Cards purchased before 1 April 2019 shall be valid for a period of 2 (two) years only. From following the day of expiration of validity, any credit balance on the Gift Card shall no longer be available and shall expire; consequently, the Gift Card Holder shall no longer be entitled to it. The Purchaser or the Holder of the Gift Card respectively shall keep records of the Gift Card's expiration, since it shall not receive any prior notice of the Gift Card's expiration. No complaints are possible after the Gift Card's expiration.
The Gift Card Holder can transfer the Gift Card to a third party without limitations. By transferring the rights from the Gift Card, the new holder shall achieve all rights held by the previous holder. The Gift Card issuer is not obliged to check the identity of an individual and shall not be liable for the loss, destruction, or eventual abuse of the Gift Card.
At purchasing, the purchaser – the Gift Card Holder – shall receive a proof of the Gift Card's loading and shall withhold 1 (one) copy for its records as a proof for any enforcement of complaints. For information on the possibility of business-to-business purchase and payment via a business bank account, please contact us via the contact information provided on the webpages.
The purchase with the Gift Card can be performed in the amount of the credit balance on the Gift Card only. If the credit balance on the Gift Card is not sufficient for the realisation of the entire purchase, the client must make an additional payment up to the difference of the value of the purchased goods. If the value of the purchase is lower than the value of the credit balance on the Gift Card, the remaining value shall be registered on the Gift Card, and it can be used until the expiration of the Gift Card's validity. The Gift Card cannot be used for instalment purchases. The Gift Card cannot be exchanged for cash; furthermore, the remaining value on the Gift Card cannot be paid out in cash. The Gift Card is linked to the internal system of the participation shopping centres. If this system does not function and consequently the amount of money on the Gift Card cannot be checked and deducted, the purchase with the Gift Card is not possible (until the re-establishing of the system).
The Issuer is in charge for solving complaints related to the payment with the Gift Card; therefore, the Gift Card Holder shall, in the event of a complaint, write to the Info Point of the shopping centre Supernova Garden Mall (email@example.com)for HRK-Gift Cards or Supernova Ljubljana Rudnik (firstname.lastname@example.org) for €-Gift Cards. The amount of the loaded credit balance on the Gift Card shall be proved by the submitted invoice, from which the height of the loaded credit balance on the Gift Card is visible.
The Gift Card issuer shall not be liable for any loss or theft of the Gift Card and the entire damage caused as a consequence of unauthorised disposal of the Gift Card, as well as unauthorised consumption of the credit balance on the Gift Card. If the Gift Card does not function and this is not a consequence of incorrect handling, the Gift Card Holder shall deliver the Gift Card to the selling point of the shopping centre Supernova Garden Mall for HRK-Gift Cards or Supernova Ljubljana Rudnik for €-Gift Cards.
Final and Transitional Provisions
These General Terms and Conditions shall become effective on the date of being published on the Supernova website. With the validity of these General Terms and Conditions all prior versions, shall expire.
The issuer reserves the right to modify these General Terms and Conditions, including the indication of providers or shops respectively, where the Gift Cards cannot be used at any time without prior announcement. Amendments to these General Terms and Conditions shall become effective on the date of their publication on the Supernova website.
Unauthorised and illegal use of the Gift Card is punishable. The issuer shall be entitled to refuse business operation with a Gift Card if it finds out that it is falsified, if its validity has expired, or if the Gift Card is damaged or defective in such a way that its content becomes non-readable and the credit balance is not legible. Eventual disputes between the Gift Card Holder and the Gift Card Issuer shall be solved by the court having jurisdiction in Zagreb. Croatia for HRK-Gift Cards or Ljubljana, Slovenia for €-Gift Cards, unless any other court has exclusive jurisdiction for a dispute.